Here’s an article from the New York Times about the travel mess that was created by the recent blizzard on the East Coast. Yet, as the article points out, many people who were stranded could have largely avoided the whole fiasco by using a travel agent.
It makes a difference where you book your airline reservations! A professional travel agent can do more for you than a website. We anticipate, arrange and re-arrange, and resolve problems faster and smarter than any travel or airline website. We got our clients out and unstuck before they even knew they had a problem!